Rivers Casino Employee Login

Are you trying to login to Rivers Casino Employee Portal? The easiest way to do that is to use the official links that we have provided below. We keep all of our links up to date at all times. So, if you ever need to login to Rivers Casino Employee Portal again, you can rest assured that we will have the most up to date and official links available.

Last updated on: 23rd February, 2020

If you want to login to Rivers Casino Employee Portal, then there is a very easy way to do it.

On Thursday afternoon, Rivers Casino employees rallied in hopes of convincing state officials to re-open New York’s five non-Native American casinos; The rally was one of five held outside of casinos across the state; State officials maintain it is still not safe enough for the casinos to reopen. Rivers Casino is consistently recognized as an employer of choice by both our Team Members and the media. In 2016, we were honored to receive the special distinction of “Employer where Employees feel most appreciated!” We have won multiple “Best Places to Work” awards by the Pittsburgh Business Times and won the “Top Workplaces” award by Pittsburgh Post-Gazette two years in a row.

A lot of websites will offer you convoluted ways about doing it. However, there is a much easier way. All you need to do is follow these simple instructions below.

If you have any issues, please follow our troubleshooting guide below.

Step 1 – Go to the Rivers Casino Employee Portal official login page via our official link below. After you click on the link, it will open in a new tab so that you can continue to see the guide and follow the troubleshooting steps if required.

Step 2 – Simply login with your login details. You will have to have been given these by Rivers Casino Employee Portal, either on sign up, or by your authority of Rivers Casino Employee Portal.

Step 3 – You should now have a “successfully logged in” message. Congratulations, you are now logged in successfully to Rivers Casino Employee Portal.

Step 4 – If you can not log in to the Rivers Casino Employee Portal website, then follow our troubleshooting guide, found here.

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Troubleshooting

While it is rare that people need to follow our troubleshooting guide, there are some instances in which you need to. We will go through the troubleshooting guide, here.

Step 1 – Make sure that you have an active and reliable internet connection. That can cause unexpected errors such as timeouts.

Step 2 – Ensure that you typed your details correctly. If there is an option for viewing your password, use it. Providing there is no one that can not see your password around.

Step 3 – Make sure your CAPS LOCK is off.

Step 4 – If you still cannot access the site, you can clear your cache and cookies. Find our guide of how to do that on the most popular browsers, here.

Step 5 – Turn off any Virtual Private Network (VPN) that you may be using. Some sites will block specific country or place IP addresses.

Step 6 – If you are not using VPN and you have a good connection, you may have forgotten your password. Follow the recover your password instructions here.

Step 7 – If you are still having issues, and cannot access your account, please feel free to contact us and we will be happy to help you as soon as we can.

Portal changed the login page? Please report and one of our moderators will replace it ASAP.

All the information you need about the reopening of River City Casino & Hotel. We will continue to add information as it becomes available, please check back often.

Statement by Chris Plant, Vice President & General Manager, on the Reopening of River City Casino & Hotel

“While the amenities our customers have come to know and love may be somewhat limited for the time being, the ability to safely welcome back our team members and guests remains our top priority. With this in mind, we worked closely with the Missouri Gaming Commission, state and local leaders, and public health officials to finalize comprehensive Phase I reopening protocols and new health and safety precautions. Our returning team members will be trained on these procedures and our guests will see reminder signage about them throughout the property. These new protocols include, but are not limited to, the following:

Social Distancing

• Capacity on our gaming floor may be limited, but we do not expect this to impact the customer experience.
• The installation of floor decals and signage to strictly enforce social distancing guidelines will be placed in areas where lines typically form.
• Table game seating will be limited, and some slot machines will be placed out of service.
• Live music and entertainment will remain suspended.
• There will be no large drawings, tournaments, or special events.
• Beerhouse and Asia will be open for to-go orders only.
• The valet will also remain closed.
• The hotel has reopened.

Health & Safety

• Team members and vendors will be required to wear masks and will undergo a health screening each day, including temperature checks, prior to their shift.
• Based on the ruling by the St. Louis County Health Department, and in order to help reduce the spread of COVID – 19, River City Casino will be requiring all persons in public areas will be required to wear a mask covering the face and nose. Patrons may remove masks temporarily while eating or drinking or when asked by casino staff for identification. Guests not adhering to these requirements will be advised of the requirements and warned that if they continue to disregard they will be asked to leave the property.
• Slots and table games will be thoroughly and regularly cleaned throughout the day.
• Sanitizer stations will be installed on the casino floor and be readily available throughout the facility.
• Plexi-glass separators will be installed at the players club, cage, security podiums and other locations.

We are grateful for the overwhelming support, patience, and understanding from our customers through these unprecedented times.”

Casino

Table game seating will be limited, and some slot machines will be placed out of service.

Masks

Based on the ruling by the St. Louis County Health Department, and in order to help reduce the spread of COVID – 19, River City Casino will be requiring all persons in public areas will be required to wear a mask covering the face and nose. Patrons may remove masks temporarily while eating or drinking or when asked by casino staff for identification. Guests not adhering to these requirements will be advised of the requirements and warned that if they continue to disregard they will be asked to leave the property.

Dining

The Beerhouse: Open for to-go orders only.
Sunday – Thursday: Noon – 10 p.m.
Friday & Saturday: Noon – Midnight

Please use casino bars or beverage servers for all drinks; self-serve beverage stations will be closed.

Asia Noodles: Open for to-go orders only
Daily: 6 p.m. – 2 a.m.

Club 38: Temporarily Closed

Cibare Bakery: Temporarily Closed

Burger Brothers: Temporarily Closed

1904 Steak House: Temporarily Closed

Rivers Casino Employee Login

The Great Food Exposition: Closed

Hotel

The hotel has reopened.

The Fitness Center and valet will all remain closed.

Entertainment

All live entertainment has been suspended at this time.

Is the Casino Open and what are the Hours of Operation?
• The casino is open 24/7.
• Beerhouse is open for to-go orders only, from noon – 10 p.m. Sunday – Thursday and noon – midnight Friday – Saturday.
• Asia Noodles is open for to-go orders only, from 6 p.m. – 2 a.m., daily.
• Burger Brothers is temporarily closed.
• Cibare Barista is temporarily closed.
• 1904 Steakhouse is temporarily closed.
• Great Food Exposition Buffet will remain closed.

How are you promoting health and safety?
We adhere to robust cleaning practices, social distancing, and encourage use of masks. We have also implemented:
1. Signage at entrances depicting a checklist of COVID-19 symptoms asking team members and guests to refrain from entering the property if necessary.
2. Guests are encouraged to sanitize their hands upon entering the property and use sanitizer stations located prominently throughout the property.
3. Signage and floor markers are installed where lines normally form for customer queuing.
4. Team members and vendors are required to wear masks and undergo a health screening each day, including temperature checks, prior to entering the property.
5. Based on the ruling by the St. Louis County Health Department, and in order to help reduce the spread of COVID – 19, River City Casino will be requiring all persons in public areas will be required to wear a mask covering the face and nose. Patrons may remove masks temporarily while eating or drinking or when asked by casino staff for identification. Guests not adhering to these requirements will be advised of the requirements and warned that if they continue to disregard they will be asked to leave the property.
6. Increased frequency of cleaning and deep cleaning high touch point areas is taking place.

Can I wear a mask or gloves for safety reasons?
Yes. Every guest that enters the casino is required to briefly show their uncovered face at the turnstile location prior to entering. Gloves are acceptable to wear.

What specifically are you doing to encourage social distancing?
Some slot machines are placed out of service and we are reducing the number of positions available at table games. Plexiglass dividers are installed at many counters. Casino capacity will also limited as needed.

What happens if the casino gets full?
Contingency plans are in place and include queuing lines at the entrances, with priority access lines for Owners Club and Elite guests.

Do I have a Free Play bonus offer available? What about gift giveaways, drawings and events?
You can view any available offers at mychoice.com. Make sure your email has been updated at mychoice.com in order to receive notification of upcoming offers. If we are unable to connect with you via email, you will miss out on valuable offers! We have no gift giveaways or drawings planned at this time. Other events will be scheduled at a later date.

When will you open the restaurants?
• Beerhouse is open daily for lunch and dinner from noon – 10 p.m. Sunday – Thursday and from noon – midnight Friday and Saturday. Face coverings are required to enter restaurants and can be removed once seated.
• Asia Noodles is open from 6 p.m. – 2 a.m., Friday through Monday.
• Club 38 is open Monday – Saturday from 4 p.m. – 10 p.m., and Sunday from 2 p.m. – 8 p.m.
• Cibare Barista will be open daily from 7 a.m. – 1 p.m.
• Burger Brothers is open from 5 p.m. to 3 a.m. Wednesday and Thursday and Noon to 3 a.m. Friday through Sunday.
• 1904 Steakhouse is open 5 p.m. to 10 p.m., Friday through Sunday. Indoor and outdoor seating will be available.

When will you open the hotel?
The hotel has reopened. The Fitness Center remains closed.

What about my tier status and mycash?
1. No tiers were downgraded during the closure.
2. We are providing guests a minimum of 12 months to earn their tier status for 2021.
3. We are suspending mycash expiration until further notice.

Rivers Casino Employee Login

What else should be noted?
Please note the following:
• To avoid lines at the cashier, we recommend using kiosks to cash tickets and break bills.
• Please use casino bars or beverage servers for all drinks; self-serve beverage stations are closed.
• Valet service is temporarily not available.
• The VIP Lounge is open with limited service for Elite and Owners Club guests from 4 p.m. – 10 p.m. Monday – Thursday, 4 p.m. – midnight Friday – Saturday and 10 a.m. – 4 p.m. Sunday.
• The best way to stay up-to-date is through Facebook and by visiting our website. We’ll be posting live updates and more information as it becomes available.